Contact

How do I book an Orthodontic Consultation?

The easiest way to book a consultation with one of our Specialist Orthodontists is to call our friendly reception team on 01962 710880.

Alternatively you can email us at reception@contourorthodontists.com or use our Contact Us page to arrange an appointment.

A full consultation with one of our Specialist Orthodontists is £125. This will include a 45 minute clinical assessment, a set of photographs and an x-ray if required. One of our Treatment Coordinators will talk you through all the options you are suitable for, and help you choose the right brace for you.

 

How do I book an Emergency Appointment?

If you need to see a member of the team urgently before your next scheduled appointment, call our friendly reception team on 01962 710880 and they will be able to book an appointment in the diary for you. Please bear in mind that emergency appointments will be assessed accordingly by our reception team and booked into our next available space.

If you have an emergency outside of our opening hours and wish to be seen please contact the NHS emergency helpline on 111 and they will be able to assist you in making alternative arrangements.

What do I do if my bracket comes off?

You may find that at any stage during the treatment process one or more of the brackets come away from the teeth. This is not uncommon and can be easily fixed. Brackets come off for a number of reasons, but the most common is that the patient has eaten something hard that has put pressure on the brace and caused it to come off. If you have noticed you are suddenly missing a bracket or it is moving along the wire call the practice and we will get you in to have it replaced. If it is less than 2 weeks until your next scheduled appointment with us it is fine to leave until then, but any longer than that, you will need to contact our reception team on 01962 710880 to make an emergency appointment. 

If the bracket is loose but still attached to the wire you can easily remove it at home if it is bothering you.

 

What do I do if I am in pain?

It is very normal to experience some discomfort during the first few days after the brace has been fitted. Any tenderness of the teeth should settle by itself within a week and we advise the use of pain relieving drugs if necessary (the kind you would usually take for a headache). If your discomfort does not settle by itself and you are becoming concerned, do not hesitate to contact us at the practice for further advice.

Aside from tenderness of the teeth you may also notice that the brackets or attachments on the sides of your teeth may rub against your cheeks and in the first few days you may notice an ulcer or two appear. Again this is a normal part of the brace process and your cheeks will adjust to the new appliance within a few weeks. In the meantime we recommend the use of wax to prevent further rubbing from the brackets. instructions on how to use wax will be given to you when the brace is fitted but if you are unsure a member of the team will be happy to help you.

If the discomfort persists or becomes increasingly worse at any time during treatment, do not wait until your next appointment, call the practice on 01962 710880.

 

COVID-19 – For all our latest updates please see our dedicated COVID-19 page. We update this page regularly with all the latest advice for our patients, but please contact us if you need any further assistance.